Privacy Policy

Last updated: January 1, 2024

Introduction

MochiMeet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Create or modify your booking pages
  • Book a meeting through our platform
  • Contact us for support

This information may include:

  • Name and email address
  • Profile pictures
  • Calendar data (event times, not content)
  • Meeting briefs and booking details
  • Timezone preferences

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our scheduling service
  • Create and manage your account
  • Process and facilitate meeting bookings
  • Send booking confirmations and reminders
  • Sync with your connected calendars
  • Respond to your inquiries and support requests
  • Improve and optimize our service
  • Detect and prevent fraud or abuse

Calendar Integration

When you connect your Google or Microsoft calendar:

  • We only access busy/free time information, not event details
  • We create events on your primary calendar for confirmed bookings
  • We do not store, share, or access the content of your calendar events
  • You can disconnect your calendar at any time from account settings

Information Sharing

We do not sell your personal information. We may share your information only in the following situations:

  • With meeting participants: Booking details and meeting briefs are shared between hosts and guests
  • With service providers: We use trusted third parties for email delivery, hosting, and analytics
  • For legal compliance: When required by law or to protect our rights
  • With your consent: For any other purpose with your explicit permission

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure hosting infrastructure

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time through account settings. Some information may be retained as required by law or for legitimate business purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@mochimeet.com.

Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how our service is used. You can control cookie preferences through your browser settings.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

  • Email: privacy@mochimeet.com
  • Address: [Company Address]